Q: How do I schedule, cancel, or reschedule an appointment?
A: Appointments can be scheduled, canceled, or rescheduled by phone or through our online portal. Please give us at least 24 hours’ notice to cancel or reschedule.

Q: Can I request same-day appointments for sick pets?
A: We try to accommodate urgent cases whenever possible. Please call the clinic directly for same-day availability.

Q: What forms of payment do you accept?
A: We accept cash, checks, credit/debit cards, and pet insurance. Please contact us for details on payment plans.

Q: How often should my pet have a wellness exam?
A: Puppies and kittens need more frequent visits initially, adults should be seen at least once a year, and senior pets may benefit from exams every six months.

Q: What vaccines does my pet need and how often?
A: Vaccine recommendations depend on your pet’s age, lifestyle, and health. We create individualized vaccination plans during your pet’s exam.

Q: Do you offer senior pet wellness programs?
A: Yes! We provide specialized exams and monitoring to support older pets’ health and quality of life.

Q: Do you perform spays, neuters, or other surgical procedures?
A: Yes. We perform routine spays and neuters, as well as a variety of soft tissue surgeries.

Q: What should I expect before and after my pet’s surgery?
A: We provide pre-surgical instructions, anesthesia monitoring, and post-operative care guidance to ensure a smooth recovery.

Q: How do I know if my pet needs a surgical procedure?
A: Our veterinarians evaluate your pet’s health and recommend surgery only when necessary to improve comfort or prevent disease.

Q: What types of diagnostic services do you offer?
A: We offer in-house X-rays and laboratory testing to support accurate diagnosis and treatment.

Q: How long does it take to get test results?
A: Many tests are available immediately, while others may take a few days. Our team will keep you informed and explain the results.

Q: Can I refill my pet’s prescriptions online?
A: Yes! Our online pharmacy makes it easy to order refills and have medications delivered to your home.

Q: Do you offer guidance on pet behavior and training?
A: Yes. We provide advice on behavior concerns, including chewing, house training, and anxiety management.

Q: How can I choose the best diet for my pet?
A: Our veterinarians create individualized feeding plans based on your pet’s age, activity level, and health needs.

Q: Are weight management programs available?
A: Yes. We provide weight assessments, diet recommendations, and ongoing support to help pets achieve a healthy weight.